We worked with Frank Menjivar from Loan Depot to review our options while we were looking to do a refinance on our home. Frank was able to uncover an extremely competitive and attractive rate which reduced our monthly mortgage payment by nearly $1,000.00. Frank managed the entire process from start-to-finish. He kept us informed every step of the way. Loan Depot uses a very user-friendly web-based portal which allows you to view and see exactly what is going on. Great customer service, professional and knowledgeable. Would I recommend Frank and Loan Depot for any future refinance needs……ABSOLUTELY!